Refund policy

Hygea Natural takes pride in our products and customer service. We strive to provide the very best customer experience.

If for any reason you are not satisfied with your order, you may return within 7 days of receipt with an order number, that you receive when ordering from the site.

Returns are accepted for unused and unopened items only. Please make sure to pack all items carefully to avoid damage in transit. A credit will be applied to items shipped back in the same condition received only.

If you received your package damaged, please provide images showing the damages and the label so we may file a claim on your behalf.

In order to return a product, please email us at info@hygeanatural.com with the following information: 

Name
Address
Order number
Reason for return
(If damaged) Pictures of damage